How to delete Jira ticket?
August 28, 2025
Here's a step-by-step guide on how to delete Jira ticket:
- Open the Jira project with the ticket you want to delete.
- You can delete a ticket right from the board, backlog, all work and list view. Or simply open a ticket from any view.
- If you delete a ticket from the list view, all work view or the backlog, you can tick irrelevant work items and bulk delete them with the Delete button.
- In the board view, choose the work item and click the three-dot button (•••) on the work item cover, then choose to delete it.
- If you open a work item, you will find the three-dot menu (•••) in the right top corner. Click on it find the Delete option.
- Confirm the deletion in a pop-up window. Type the word "delete" into the provided text field.
Important detail:
- Permissions: you must have the "Delete Issues" or "Move Issues" permission to delete tickets. If you don't see the option, contact your administrator.
- Permanence: deleting a ticket is a permanent action that removes the issue and all its associated data completely. This data cannot be recovered.
- Alternative actions: if you are unsure about deleting, consider resolving or closing the ticket instead, which preserves historical data.