August 1, 2024 · 7 min read
Creating a flowchart helps to simplify and clarify complex processes, making it easier for everyone involved to understand and follow the steps. In this article, you will learn how to create an effective flowchart that serves as a valuable tool for project management.
A flowchart is a visual diagram that shows the steps in a process or workflow using shapes like boxes and arrows. Each shape represents a different action or decision, making it easy to understand how a process works from start to finish.
Flowcharts are extremely useful in project planning and quality management as they help visualize processes, making it easier to understand their effectiveness and identify areas for improvement. This visualization advantage stems from the fact that our brains process images more efficiently than text.
A flowchart in project management can serve various purposes for managers and analysts. However, there are common issues that can arise. One major challenge is the complexity of annotations used in flowcharts, such as UML (Unified Modeling Language) diagrams. These detailed annotations may only be understood by individuals who have specifically studied them, making them inaccessible to many team members, including developers and business stakeholders. Despite their extensive capabilities, these complex diagrams can be difficult to interpret.
Conversely, overly simplistic notations, where a square transitions into a circle with minimal labels, may lack the depth needed for effective communication and decision-making. Therefore, finding a balance between complexity and simplicity is crucial.
Flowcharts should be easy for the entire team to understand while still providing enough detail to be useful.
To achieve this balance, it’s important to develop a standard modeling agreement document, typically spanning a few pages. This document should define what each shape represents, ensuring everyone on the team has a clear understanding. The team should then review an abstract example to confirm mutual comprehension.
Now, let’s explore the basic tips on how to create a flowchart right:
One effective type of flowchart is the IDF (Intensity–duration–frequency)+Swimlane diagram. This approach combines two methods to create a simple yet informative diagram. Besides the typical squares and arrows, swimlanes (which can be either vertical or horizontal) are incorporated to represent roles.
For instance, consider a flowchart template above depicting a patient's visit to a clinic. The roles displayed as swimlanes might include a registrar, a doctor, and a head physician. The rectangles represent processes, diamonds signify decision points, and certain flowchart symbols (such as a document icon) indicate artifacts, like a prescription in this example. This type of flowchart is easy to read and immediately understandable, maintaining depth without sacrificing clarity.
However, there are limitations to this method. The number of swimlanes should ideally range between two and seven to maintain clarity and manageability.
Flowcharts are a critical component of project management, aiding in the visualization and improvement of processes. By using a flow chart template, teams can streamline the creation process and ensure consistency in how information is presented. Balancing simplicity and detail, and standardizing the notation used, teams can create effective, universally understandable flowcharts. The IDF+Swimlane method exemplifies a practical approach to achieving this balance, providing a clear and informative visual representation of processes and roles.
Sergey Koshevoy is the CEO of Planyway and a seasoned product manager, bringing a wealth of experience in project management and team collaboration tools. Sergey is passionate about creating intuitive and efficient solutions that help teams work smarter and achieve their goals.